1.1. Creating a PDF file

To convert a document into a PDF file, you will need to have the PDF Creator software loaded on your computer.  The full version of Adobe Acrobat will convert a document to PDF, but will need to be purchased by your Department.  PDF Creator is an open source application, which means it is available at no cost to your Department.  If you would like this software installed on your computer, please submit a computer problem. 

1. Create the document as normal (in Word, Excel, Open Office, etc.).
2. When finished, click on File > Print.
3. For the printer name, click on the down arrow and choose PDFCreator.
4. Click on Ok.
5. PDFCreator will bring up an additional screen.  Fill in the information and click on Save.
6. The next screen will ask you where you want to save the PDF file.  Choose your folder and then click on Save.
7. Your document is then converted to a PDF file.

 

2.1. Clearing browser cache

Temporary internet files, also referred to as the browser cache, are files that are stored on your computer by your internet browser (i.e. Internet Explorer, Firefox).  Temporary internet files contain web page content that is stored on your hard disk for quick viewing.  These files allow internet browsers to download only the content that has changed since you last viewed a web page, instead of downloading all the content for a page every time it is displayed.  The purpose of temporary internet files is to speed up the loading of websites that you visit frequently by keeping copies of the web pages and graphics on your computer.  Since the temporary internet files are stored on your hard drive, the amount of space these files use will increase over time.  Periodically deleting these files will help clear up unnecessary file storage on your hard disk.

Android

1. Start your browser.
2. Tap Menu, and then tap More.
3. Select Settings.
4. Under "Privacy settings", select Clear cache, Clear history, or Clear all cookie data as appropriate, and then tap OK to accept (or Cancel to cancel) the deletion.

Chrome

1. In the browser bar, enter:  chrome://settings/clearBrowserData
2. Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).From the Obliterate the following items from: drop-down menu, you can choose the period of time for which you want to clear cached information.  To clear your entire cache, select the beginning of time.
3. Click Clear browsing data.

Firefox

1. From the Tools or History menu, select  Clear Recent History.If the menu bar is hidden, press Alt to make it visible.
2. From the Time range to clear: drop-down menu, select the  desired range; to clear your entire cache, select  Everything. 
3. Click the down arrow next to "Details" to choose which elements  of the history to clear.  Click Clear Now.

Internet Explorer 9 and 8

1. Click Tools, and select Delete Browsing History... .
2. Deselect Preserve Favorites website data, and select Temporary Internet files,Cookies, and History.
3. Click Delete.

Internet Explorer 7

1. From the Tools menu in the upper right, selectDelete Browsing History... .
2. To delete your cache, click Delete files... .To delete your cookies, click Delete cookies... .To delete your history, click Delete history... .
3. Click Close, and then click OK to exit.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)

To clear cache and cookies:

1. From the home screen, tap Settings, and then tapSafari.
2. At the bottom of Safari's settings screen, tap Clear cookies and data, or Clear Cookies and Clear Cache. Confirm when prompted.

To clear history:

1. From the home screen, tap Safari.
2. At the bottom of the screen, tap the Bookmarksicon.
3. In the lower left, tap Clear.
4. Tap Clear History.

Safari

1. From the Safari menu, selectReset Safari... .
2. From the menu, select the items you want to reset, and then clickReset.  As of Safari 5.1, Remove all website datacovers both cookies and cache.

 

3.1. 1.1 Download\Install VMware Horizon Client 32 or 64 bit "Windows"

 

 

 

 

 

 

 

 

 

 

4.1. 1.1 Download\Install VMware Horizon Client 32 or 64 bit "Mac"

 

  

 

 

 

 

 

 

 

5.1. Email Encryption

City of Grapevine Email Encryption

 

 

 

Sending an Encrypted Email

To send an encrypted email the subject of the email must contain the word SECURE. The word secure can be upper or lower case and at the beginning or end of your subject line. On the Subject Line type in the word secure along with the contents of your message then click the Send button

 

 

 

Receiving an encrypted message

 

Your recipient will receive an email with an attachment. They will need to open up the message.html

Select Open the Attachment

 

 

The Attachment will give you two options. You can sign in using your City of Grapevine Email address and password, or you can request a one-time passcode.

 

 

One-Time Passcode

Select one-time passcode and you will receive an email from Office 365 with a passcode

 

Type in the passcode or copy/paste passcode and click continue to view the message.

 

 

You can then view and reply as you would a normal message.

 

 

Signing in to get your message

You can sign in using your username@grapevinetexas.gov username and the password you us to log into your computer. Either link below should work and will bring up the next screen where either link should work as well.

 

You can then view and reply as you would a normal message.